Troubleshooting

1. Check Your Internet Connection: Your device requires a stable internet connection with at least 5 mbps for HD streaming. You can check your internet speed using an app like Speedtest.

2. Restart Your Device and Modem. This is often a simple solution to many problems. Unplug your device and your modem, wait a few minutes, and then plug them back in.

3. Close Unnecessary Apps: If you have too many applications open at the same time, it can slow down your device. Check your device settings and visit application settings to force stop apps you are not currently using.

4. Clear App Cache. From the same menu, you can clear the cache for individual apps. This can often improve streaming performance.

5. Use an Ethernet Adapter: If your Wi-Fi signal is weak or unreliable, consider purchasing an Ethernet adapter for your device or if you have a port, use an ethernet cable. This allows you to have a more stable connection.

6. Install a VPN: Download and install a VPN app which will reduce or eleminate buffering if your isp is throttling your connection. A good VPN to use it Proton VPN since it is free.

7. Uninstall/Reinstall: Sometimes your app may need to be reinstalled to work properly. Uninstall the app and reinstall for better performance.

8. Proper Connections: If you are using more connections than what you have on your account, buffering will occur. Make sure to use the correct amount of connections for your account.

9. Factory Reset: Sometimes your device needs a factory reset to bring it back to a functioning state. You can usually find this option in your device's settings.